15 Oct 2019

Trouncing Talent Troubles: Harnessing the Power of Managed Services to Garner the Skills Your Business Needs

As new technologies and business trends emerge onto the IT scene at a rapid pace, concerns about keeping ahead of talent demands are growing. Technology talent requirements are evolving and expanding quickly, which means that properly skilled individuals are becoming harder to come by, and attracting and retaining them is becoming a more pressing challenge. In fact, Gartner’s 2018 Emerging Risks Report noted that, behind accelerating privacy regulation and cloud computing, the talent shortage was one of the top business risks. Without the necessary skills in place, enterprises can be quickly outpaced and outperformed by competitors that can successfully incorporate new technologies that better meet end-user and client demands. 

In the highly innovative IT space, opportunities are vast. Cloud computing, the Internet of Things, 5G, Artificial Intelligence, and numerous other exciting technology trends pose huge benefits for organizations, creating seamless and effective processes and maximizing products and services. Yet, as the quickening pace of this evolution sets in, the opportunity to be found in each new technology becomes obscured or even prevented by talent setbacks. As the strong economic environment for business growth expands and employment reaches new lows across the U.S., competition in hiring and talent acquisition is rising, causing issues when it comes to accessing the necessary and specialized skills to successfully implement emerging technologies. As a result, in 2019, 44 percent of worldwide Chief Information Officers reported skills shortages in big data and analytics, 39 percent reported skills gaps in Artificial Intelligence and cybersecurity, and so on. 

To combat this critical deficit and its many potential risks, many enterprises are attempting to reinvent their hiring and human resources approach in hopes of successfully finding and recruiting new employees with specialized skills. However, this strategy can necessitate large investments of time and money, and it doesn’t always offer the best return. Other entities may try to train new skills with existing employees, but risk-taking away valuable time and brainpower that would otherwise be angled at existing operations and core competencies. 

Of course, nurturing agility and skills development is never a bad thing, but there is one way to get the best of new and emerging technologies while maintaining core business practices: allying with a Managed Service Provider. 

To give businesses the easy accessibility to the skills they need to thrive in the rapidly changing digital environment, MOD Mission Critical delivers managed services with high levels and wide ranges of expertise, bridging skills gaps and keeping businesses ahead of the game. Plus, with inclusive and predictable flat fees and scalable subscription models, MOD’s managed services ensure that enterprises can get the help and agility they need without breaking the bank. 

Offering bespoke solutions with boutique-level attention and a real human touch, MOD helps enterprises seamlessly meet every individual need. No matter the changing demands of the future of IT, the company helps customers leverage access to 400 carriers, 200 data centers, 37 managed Points of Presence, countless on-net buildings and beyond, all at wholesale rates.

While the environment of technology and IT is ever-changing, the skills gap doesn’t have to be a point of weakness for businesses looking to keep pace. Now, the risk of falling behind and getting left in the dust doesn’t have to distract from delivering great services and next-level capabilities. With future-proofed and preemptive strategies, MOD serves as a trusted partner to businesses, keeping them on the cutting edge.

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20 Sep 2019

Mitigating Fear, Safeguarding Information: Unlocking the Secret to Secure Data

Technology is one of the most powerful forces in business success and transformation today, driving new avenues of value delivery, access to new markets, increased consumer satisfaction and augmented experience — the list goes on. When a business has evolved, learned and grown so much over the years, adapting and integrating emerging technologies and new strategies, the last thing it wants is to have is all of its hard work undercut. Yet, data breaches and cybersecurity are a looming threat to the growing number of enterprises operating in the digital sphere, with many organizations struggling to find ways to feel truly protected against malicious attacks. 

To date, the globe’s biggest data breach exposed personal information associated with 3 billion accounts. Of course, cybersecurity calamities like these pose huge financial setbacks for businesses, with the global average cost of data breaches in 2019 reaching $3.92 million. This loss of revenue and competitive advantage can mean that smaller entities are meeting their premature end as a result of data insecurity. However, the most critical pitfall is the lasting damage inflicted on the reputation and client trust that enterprises work so hard to build. In an increasingly competitive market where other providers are just a click away for customers, client trust and satisfaction are vital to maintain. 

While the digital age presents many benefits, it also ensures that bad news travels farther, faster. Events like data breaches are not soon forgotten, penetrating the minds and market choices of clients and end-users more powerfully than ever before. Especially when a growing amount of sensitive information (such as that used by healthcare, finance, and education) is being stored, accessed and shared online, the stakes are only getting higher. As a result, creating a thorough and conscientious data protection plan is paramount. 

Although the synopsis may appear bleak, hope is not lost. It’s true that the threat of cyber hacks and data breaches is expanding, but there are ways that enterprises can better safeguard their critical information for the future. Making a concerted point to implement business-wide best practices and equip the team with the proper tools and procedures to maintain data protection is the secret to avoiding costly and disastrous points of security weakness. To amplify this success, MOD Mission Critical offers managed services that put businesses in the driver’s seat and put the power back in the hands of those that need it. 

With high levels of expertise, inclusive and predictable flat fees and scalable subscription models, MOD’s managed services ensure that next-level security strategies are seamlessly supported and risk is effectively mitigated. Plus, with one of the cornerstones of MOD’s service promise being a real human touch and boutique-level attention, every business requirement is carefully considered and a bespoke solution is formulated for unique needs. MOD helps businesses augment their security by leveraging access to 400 carriers, 200 data centers, 37 managed Points of Presence, countless on-net buildings and beyond, all at wholesale rates.

It’s true, digital business strategies can create a heightened chance of damaging security events. However, with the proper tools and support, enterprises can rest assured that they are effectively doing their due diligence, safeguarding against financial and reputational repercussions and mitigating risk. Delivering preemptive solutions and future-proof strategies to help keep data more secure than ever, MOD is a trusted partner to businesses looking to bolster their data management and protect against hacks and breaches.

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12 Aug 2019

Customer-Facing Success: The Behind-the-Scenes Secret to Getting the Best of Consumerization

As technological capabilities grow and applications multiply and advance, the end-user is moving increasingly toward the center of operations. Nowadays, customer-facing aspects of business are the focus of optimization efforts, and end-user experience is a touchstone of the contemporary world. Unsurprisingly, healthcare and finance have emerged as two of the most critical verticals for delivering value, beneficial engagement and great service to customers. Due to these two verticals’ involvement with some of the most important and personal aspects of day-to-day life — money and physical well-being — both have established a focal point on consumerization, creating new and successful means of engaging and establishing trust with their customers. 

There are a number of ways in which entities throughout these vital sectors are addressing rising demands from consumers. In healthcare, remote services and physical devices are revolutionizing the way patients are treated and monitored, especially when it comes to rural or underserved communities. In finance, banking apps and other mobile capabilities are putting people in touch with their banking in new and helpful ways. In fact, in 2019, the amount of the adult U.S. population utilizing mobile banking is projected to increase by over 62 percent. Overall, putting expanded control and capabilities into the hands of the customer and raising the bar for how well, and how fast, consumer needs are addressed, is amplifying the success of businesses who choose to adopt this customer-first approach. 

Although, with new capabilities come new complexities. Due to the sensitive nature of the data at stake, healthcare (which boasted a 2018 revenue in North America of around $714 billion) and finance (which has a projected U.S. revenue of $514 billion by 2022) are no stranger to IT challenges. Both industries are facing mounting strain from the pressure to minimize cyber threats, avoid security breaches, protect customer and patient data, improve network performance, provide increased visibility, reduce time and costs, establish comprehensive solutions — the list goes on. 

Fortunately, addressing this extended list of operational concerns doesn’t have to put an enormous burden on all companies. Partnering with a Managed Service Provider (MSP) is a simple and effective way for companies within these critical spheres to delegate these ever-important tasks and garner next-level peace of mind for both themselves and their customers. 

MOD Mission Critical, offering expert managed, network and data center services, is an MSP that is purpose-built to help businesses keep their competitive edge and, in turn, offer the very best to their customers. Businesses throughout healthcare and finance can benefit from MOD’s services in a few different ways. The first benefit comes from MOD’s inclusive flat fees for any IT infrastructure support, which grants critical support and vital predictability for companies operating in a dynamic digital world. Plus, MOD offers one managed service agreement with infinite possibilities. 

The company’s high level of expertise also ensures that finance and healthcare entities have the necessary knowledge and skills at their disposal to conquer any challenge that comes their way as they strive to create the best technological experience for users. MOD’s core dedication is a commitment to boutique-level attention and real human touch, ensuring that businesses are getting the hands-on help they need to optimize their operations. 

Even as demands from end-users are on the rise and consumerization of operations reigns, critical verticals like healthcare and finance have nothing to fear if they have the right ally by their side. Delivering 400 carriers, 200 data centers, countless on-net buildings and more at wholesale rates, plus products from over 800 suppliers and thorough experience from deploying networks across over 80 countries, MOD ensures that the customer experience is never anything less than exceptional.

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30 Jul 2019

Being the Disruptor, Not the Disrupted: How Managed Services Empower Digital Innovation

As the boundaries of the digital world are expanding and reshaping nearly every industry with a multitude of new capabilities, a paradigm shift is occurring in the way businesses are delivering value to customers. Digital disruption, or digital transformation, is fundamentally changing the way enterprises operate, interact with customers and provide customer services and experiences. In fact, global spending on the new technologies and services of digital transformation is expected to reach almost two trillion U.S. dollars by 2022. Whether it’s new digital marketing initiatives, mobile banking applications or AI-driven sales strategies, the race for a competitive edge is on as each entity tries to incorporate the latest technologies and abilities and meet changing market demands. 

While new and exciting applications are enhancing and revolutionizing the ways in which companies operate and adding value to the customer, staying ahead of the competition is not quite as simple as just integrating new technology. It’s becoming clearer as digital transformation grows more prevalent that the success of an increasingly-digitized business relies on that company’s ability to preempt technology challenges with deployment and operation. The difference between staying ahead of the curve and lagging behind it comes down to being able to foresee roadblocks and solve them before they hit instead of tackling challenges as they happen. 

Now, navigating an environment that is increasingly defined by cutting-edge digital applications while simultaneously predicting and solving problems can seem like an impossibly tall order. However, unlocking the full potential of digital applications and outpacing the competition can be an attainable goal if enterprises have the right partners and resources to get there. 

Managed Service Providers (MSPs) like MOD Mission Critical have become the enterprise’s best allies when it comes to digital shifts due to their ability to provide three critical solutions: an all-you-can-eat pricing approach, a high level of expertise and a unique MSP subscription model. 

MOD delivers value and a competitive edge to businesses by offering inclusive and predictable flat fees for any IT infrastructure support they may need during the process of digital transformation. Knowing exactly what to expect from expenditures, instead of guessing at or trying to manage the unpredictability of acquiring the hardware, software and setting up maintenance, adds much-needed stability to the process. Plus, MOD promises enterprises that they can benefit from one managed service agreement with infinite possibilities.  

Digital transformation is something that covers a breadth of technologies and finding the right partner with a wide range of skills and knowledge to cover all the bases sets enterprises off on the right foot. Especially for smaller firms that may not have the in-house resources or skills, MOD augments capabilities by delivering insight into both existing and emerging trends. Plus, a dedication to boutique-level attention and a real human touch ensures that businesses are getting the hands-on help and crucial expertise they need to transform their operations. 

Finally, the unique subscription model offered by MSPs delivers critical scalability to effectively future-proof business solutions. This subscription model ensures that enterprises are getting the best of a customizable strategy that suits their needs now and grows with them into the future. MOD is focused on offering bespoke solutions that prioritize agility to master an ever-changing digital landscape. 

The process of digital transformation is ongoing. New technologies and trends are constantly emerging, which can make keeping pace daunting. However, with a trusted ally that delivers helpful managed services, businesses can rest assured that their future is already taken care of, even as demands grow and change. 

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09 May 2019

Heading Along the Digital Transformation Journey: Destination Hybrid Cloud

Emerson is credited with saying, “life is a journey, not a destination.” While there is some debate over whether Emerson ever actually said this, it’s pretty spot on when you apply the statement to digital transformation. This ‘journey’ to digital transformation is marked by a fundamental shift in business environments, seemingly endless new technologies, and demands on businesses to keep pace with market demands through innovation and optimization.

When we consider the digital transformation journey, there are several ‘destinations’ along the way. The hybrid cloud environment is one of those destinations that play a vital role in helping businesses migrate from on-prem to cloud over time. Hybrid cloud solutions offer a blended ecosystem with public cloud capabilities tied into private cloud environments. Layer in a few SaaS products and you’ve got a digital transformation journey powered by the hybrid cloud.

Getting it right – Decisions that can make or break the deployment

The seemingly small decisions along the transformation journey are actually the critical choices that either delay or derail the initiative or make it a total success. Engaging with C-level teams to determine the best way to budget for supporting two environments is an excellent place to start. Essentially, you are taking resources from one environment and moving them to another, which means your internal silos must evolve to work with a hybrid cloud model. Additionally, keeping a constant, clear communication path open for all stakeholders involved will help encourage ‘buy-in’ as you migrate to a new environment.

While budgeting and communication are easily manageable within your organization, the most critical piece of hybrid cloud migration is the decisions you will make regarding technology. From security and privacy to applications and user tools, a misstep here could be tragic for your deployment. Moving to the cloud requires a detailed look at both your existing on-prem environment as well as the emerging cloud estates to determine which elements each environment will need to support.

Choosing the right hybrid cloud partner

The journey to digitally transform your business isn’t an easy trek, even for the most seasoned IT professionals. Finding the right cloud partner will reduce the opportunity for poor decisions, delays, or total failure. At MOD Mission Critical, our customer-centric approach to providing hybrid cloud options that are flexible, scalable and cost-effective helps keep you ahead of the curve as demands grow. Let our team of cloud experts help you develop a strategy for achieving digital transformation greatness.

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