Managed Hardware Service for Ethernet and Internet
MOD Mission Critical offers Managed Hardware Services, which provides a turnkey managed solution for the provisioning, configuration, change management, monitoring and remote operations of a customer’s Internet or Ethernet services. MOD partners with industry leaders to deliver world class Managed Hardware Services, which enables MOD to meet the increasing demand from businesses and other multi-site organizations for comprehensive managed network services.
MOD’s Managed Hardware Services offering includes hardware at the customer premises, configuration management, 24/7/365 monitoring of the router by MOD, and a customer portal to view performance of the service and request service changes. Customers have the options to bundle with Internet service, including Firewall, IPS/IDS, remote VPN, and NAT/PAT. They also have the option to bundle with Ethernet service, including WAN connection management, QoS tagging, VLAN management and bandwidth profile management. Additional options include multiple router sizes to meet specific customer bandwidth needs and high availability options for mission critical environments.